Why Holding a Disruptive Technology to a Standard of Perfection is a Mistake

Technology expert Erik Brynjolfsson once remarked about artificial intelligence (AI) that we tend to hold it to a standard of perfection and therefore can be pessimistic about its prospects. This is a very common mistake with any disruptive technology. In fact, it is not so much that we hold disruptive technologies to a standard of perfection, but that we judge their performance against the dominant criteria of existing technology. Let’s explore this and see why it matters and how it leads to disaster.