“How do I motivate my employees in uncertain times?” is a common question these days, but the answer is far from simple: it reveals dominant mental models that limit our perspectives. Challenging these models can provide a resilient response to uncertainty.(more…)
The Covid-19 epidemics constitutes a major event that completely disrupted world life, rendering all forecasts and plans based on them obsolete within a few weeks. The very nature of a surprise is to bring to light an element of our mental models and invalidate it. In short, crises disrupt our mental models. Because a disruption is a process, the effects unfold progressively, on many dimensions, and over a long period.(more…)
We often think that it will be enough to talk to the boss to solve the big problems of the organization. This is unfortunately false, and this often reflects organizational naivety and, above all, a refusal to take responsibility on the part of managers who have much more power than they think.