Rethinking Risk-Taking: Unblocking Innovation by Challenging Mental Models

In the quest for innovation, the encouragement of risk-taking by employees is often ineffective because of entrenched, counterproductive mental models. One example is a successful manufacturing company whose commitment to quality has morphed into a stifling perfectionism that impedes progress. While the organization advocates risk-taking for transformation, it struggles to create change. This article explores the core of this challenge-the ingrained mental models that foster resistance-and advocates a balanced approach that reconciles innovation and stability.

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Is Meta the new Kodak? Eight history lessons on the necessity and risks of big innovation bets

Meta, the parent company of Facebook, is doing badly. The weakness of Facebook, its legacy business, and doubts about the relevance of the colossal investment made in the metaverse, a system for creating a virtual world, call into question the company’s strategy. The combination of the weakness of the legacy business and the difficulty of launching a new business is not unlike that of Kodak twenty years ago. A look at the history of major bets made by companies to launch or renew themselves is useful to better understand the issues facing meta and to avoid rash judgments.

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Do you need to build a cathedral to give meaning to your employees’ work?

The pursuit of employee engagement and meaning often centers on the idea of a grand vision, akin to building a cathedral of ambition. However, this narrative oversimplifies the complexity of meaningful work. A fuller understanding recognizes that meaning isn’t derived solely from external goals, but can come from the intrinsic fulfillment found in daily tasks, collaborative efforts, and the intrinsic value of contributions.

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In uncertainty, be a vulnerable leader

Making decisions under uncertainty is a difficult art. One of the reasons is that the tools and concepts we use are largely designed for risk, for clearly defined and recurring situations. Such tools assume that uncertainty is something to be protected against. This mental model of protection, which seems so logical, is actually counterproductive. What if, on the contrary, we should not protect ourselves (too much) from uncertainty?

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How crises disrupt our mental models and what that means

The Covid-19 epidemics constitutes a major event that completely disrupted world life, rendering all forecasts and plans based on them obsolete within a few weeks. The very nature of a surprise is to bring to light an element of our mental models and invalidate it. In short, crises disrupt our mental models. Because a disruption is a process, the effects unfold progressively, on many dimensions, and over a long period.

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Covid-19: How Crises Disrupt our Mental Models and What That Means

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The coronavirus constitutes a major event that completely disrupts world life, rendering all forecasts and plans based on them obsolete within a few weeks. The very nature of a surprise is to bring to light an element of our mental model (deep beliefs that guide our actions) and invalidate it. Our model told us that the world was going in direction A, but it turns out to be going in direction B and we are surprised. This surprise can have more or less serious consequences. Most of the time the reaction will be to dismiss it. When there is a difference between reality and our beliefs, we try at all costs to maintain the latter by inventing all sorts of reasons to minimize the meaning of surprise; it is a matter of integrity because our mental models are constitutive of our deep identity: how we see the world is also how we see ourselves, and how we are in the world. With the coronavirus, learning to manage our mental models has become critical.

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Responding to the Covid-19 Crisis: Three Courses of Action for a CEO

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In these times of coronavirus epidemic, I have the opportunity to talk to people from very different backgrounds (emergency doctors, researchers, self-employed people, entrepreneurs, retirees, business leaders, etc.) to understand how they “live” the current crisis both personally and professionally. From these discussions, I can draw three courses of action that a CEO can usefully adopt in the face of the extreme and unprecedented situation we are experiencing. (more…)