A trade-off between conformity and differentiation is the key to successful innovations

What determines the success of an innovation is rarely its intrinsic quality, its technical or economic performance. The graveyards are full of “brilliant” innovations that were not successful. The success of an innovation rather depends on its capacity to conform to the existing institutional framework in order to be accepted. But how do you stay different if you conform? This difficult trade-off determines the success or failure of the innovation. A historical example is that of Thomas Edison in his promotion of electric lighting over gas.

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Why mental models should be the key topic of your next executive seminar

The Covid-19 crisis completely disrupted the strategy of all organizations, reducing plans to nothing. Like any disruption, it corresponded to a process in development whose consequences unfolded, and continue to unfold, progressively on all levels: sanitary, social, economic, but also political and geo-political. It was followed two years later by another disruption, the invasion of Ukraine, which had a similar effect. For organizations, such disruptions impose a complete revision not only of their strategy, but of the way it is defined and of the fundamental beliefs on which the process is based, and in particular on how decisions are made in an organization. It requires a rethink of strategy, management and leadership.

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Why rich peoples’ whims are useful for innovation

What do rich people do when they are bored? They embark on an innovation project. Conquer Mars, cross the Atlantic, extend human life, invent fundamental artificial intelligence, create a robot, etc. As an expression of their promoters’ ego, these projects are often considered useless and qualified as whims, i.e. a capricious and unreasonable envy. But is it so sure? What if (some of) the whims of today were the useful innovations of tomorrow? What if we should be careful not to pass moral judgment on both what is being done (useless!) and on those who are doing it (the rich and their whims)?

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Is Meta the new Kodak? Eight history lessons on the necessity and risks of big innovation bets

Meta, the parent company of Facebook, is doing badly. The announcement of its poor results was very badly received by the stock market. The company lost 25% of its value in one day. The weakness of Facebook and the doubts about the relevance of the colossal investment made in the metaverse, a system creating a virtual world, question the strategy of the company. The weakness of the legacy activity, and the difficulty to launch a new activity, the situation of Meta is not unlike that of Kodak twenty years ago. A look at the history of the major bets made by companies to launch or renew themselves is useful to better understand the issues facing Meta and avoid hasty judgments.

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Do you need to build a cathedral to give meaning to your employees’ work?

Our era is in search of meaning; at least that is what we hear over and over again in companies and in society as a whole. The absence of meaning leads to disengagement, and the human resources departments of large companies are engaged in a great race to “recreate meaning” under the leadership of visionary leaders. The idea is that an ambitious vision, a noble purpose, a great narrative, will give meaning to wandering souls. This idea is illustrated by a famous tale, that of the stonemason who builds a cathedral, motivated by something greater than himself. However attractive it may be, this tale plays on questionable beliefs, and the fact that it has become a reference for motivational seminars is regrettable. In fact, it is not necessary to build a cathedral to give meaning to one’s work.

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In uncertainty, be a vulnerable leader

Decision-making in uncertainty is a difficult art. One of the reasons is that the tools and concepts we use are, for the most part, design for risk, i.e. for clearly defined and repeated situations. Such tools assume that uncertainty is something to protect against. This mental model of protection, which seems so logical, is in fact counterproductive. What if, on the contrary, we should not protect ourselves (too much) from uncertainty?

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The three (wrong) reasons why you want to motivate your employees in uncertainty

We live in a world marked by uncertainty and punctuated by major surprises that call into question many of our beliefs. This questioning can be very anxiety-provoking as it seems that we can no longer rely on anything stable to move forward in life. This is particularly true in companies: the situation can go as far as a form of paralysis, caused by the feeling that whatever we undertake, an unforeseen event will call everything into question. This can lead to a loss of motivation. And yet, there is no reason why uncertainty should be demotivating.

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How crises disrupt our mental models and what that means

The Covid-19 epidemics constitutes a major event that completely disrupted world life, rendering all forecasts and plans based on them obsolete within a few weeks. The very nature of a surprise is to bring to light an element of our mental models and invalidate it. In short, crises disrupt our mental models. Because a disruption is a process, the effects unfold progressively, on many dimensions, and over a long period.

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