In praise of indirection, or how problems aren’t always solved by problem solving

Problem solving is a universal paradigm, and a very dangerous one. We believe that the world is full of problems and that we can solve them if we really try. But this is not true. Many problems are solved indirectly, thanks to a solution that was not imagined by those who faced them. That’s why it’s important to allow free innovation, i.e. solutions without problems, no matter how absurd they may seem.

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When innovators are wrong about the impact of their innovation: the case of AI and employment

The rapid expansion of artificial intelligence is sparking widespread fears, and not just among the general public—some of the very innovators driving AI forward are sounding the alarms too, in particular regarding employment. Mustafa Suleyman, a leading figure in AI, recently declared, “AI is fundamentally a tool to replace human labor.” Is this cause for concern? Not necessarily.

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First-mover advantage, a strategy myth: Lesson from BuddyPhone and videoconferencing

There’s a well-established theory in strategy called first-mover advantage. It states that the first company to enter a new market is able to erect a barrier to entry that secures a position that is difficult for subsequent entrants to challenge. While this theory may seem obvious, it is often contradicted by the facts. A good example is video conferencing.

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The True Source of Social Change; and it’s not Politics

The world is changing profoundly, rapidly, and in every dimension. But where is this change coming from? What’s causing it? For many, the answer is simple: the world is changing because of political action. Great leaders take a problem and act to solve it. But when we look at history and the evolution of the world, another reality emerges: social change is rooted in everyday life. Change that is not wanted and organized by politicians, but often only sanctioned – or slowed down – by them.

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Balancing Creativity and Structure: How to Make Sure your Processes Won’t Kill You

In the complex landscape of organizational dynamics, the tension between creativity and structure often emerges as a profound paradox. On the one hand, processes are essential for managing complexity and growth within an organization. On the other hand, the very development of processes can sometimes stifle the creative flow that fuels an organization’s ability to adapt to its environment. How do we resolve this paradox? The key lies in having the right understanding of what a process is.

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